Last updated: February 2026
World Trans & Logistics ("WTL", "we", "us", or "our") operates the website worldtransgroup.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal identification information: name, email address, phone number, company name, and mailing address provided through our contact, inquiry, or quote request forms.
- Shipment details: cargo descriptions, origin and destination addresses, weight, dimensions, and special handling requirements submitted through service requests.
- Technical data: IP address, browser type, operating system, referring URLs, and pages visited on our website, collected automatically through server logs.
- Cookie data: information stored by cookies and similar technologies to improve your browsing experience (see Cookies section below).
- Communication records: correspondence sent to us via email, contact forms, or other channels for customer support and service inquiries.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to your quote requests, inquiries, and service bookings.
- To provide, operate, and maintain our logistics and freight forwarding services.
- To communicate with you about shipments, service updates, and account-related matters.
- To improve our website, services, and customer experience through analytics and usage data.
- To comply with legal obligations and enforce our terms of service.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience:
- Essential cookies: required for the website to function properly, including session management and language preferences.
- Analytics cookies: we use Google Analytics (GA4) to understand how visitors interact with our website, including pages visited and time spent. This data is aggregated and anonymised.
- Consent cookies: used to remember your cookie consent preferences so we do not ask you repeatedly.
You can manage your cookie preferences through the cookie consent banner displayed on your first visit, or by adjusting your browser settings. Disabling certain cookies may affect website functionality.
Data Sharing and Third Parties
We may share your information with the following categories of third parties, solely for the purposes described in this policy:
- Logistics partners: shipping lines, airlines, customs brokers, and transport providers involved in fulfilling your shipment or service request.
- Technology providers: hosting services (Google Firebase), analytics providers (Google Analytics), and email service providers that help us operate our website.
- Legal and regulatory authorities: when required by law, court order, or government regulation, or to protect our rights and safety.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access: request a copy of the personal data we hold about you.
- Right of rectification: request correction of inaccurate or incomplete data.
- Right of erasure: request deletion of your personal data, subject to legal retention requirements.
- Right to object: object to the processing of your data for certain purposes, including direct marketing.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
World Trans & Logistics
RUE Du Liban X Brazza, Dakar, Senegal
Email: info@worldtransgroup.com
Phone: +221-33-822-7111
