FAQs

WTL provides a comprehensive range of logistics services including air freight, ocean freight, road transport, warehousing, and distribution. We also offer specialized services such as customs clearance, project cargo handling, and supply chain management to meet the unique needs of our clients.
You can request a quote through our website by providing details about your shipment such as the type of commodity, weight, dimensions, pick-up and delivery locations, and any special requirements. Our team will review your request and provide a detailed quote promptly.
Yes, all shipments handled by WTL are covered by industry-standard liability cargo insurance. Additionally, we offer the option to purchase supplementary freight insurance during the booking process to provide extra peace of mind.
Less-than-Truckload (LTL) shipping is used for smaller shipments that do not require a full truck, combining multiple shipments from different customers in one truck. Full Truckload (FTL) shipping is used for larger shipments that occupy the entire truck. LTL is cost-effective for smaller loads, while FTL is ideal for larger, direct shipments.
WTL provides comprehensive customs clearance services to ensure your shipments comply with all regulations and requirements. Our experienced team manages the documentation, tariff classification, and communication with customs authorities to expedite the clearance process.
Yes, WTL specializes in international logistics, offering seamless transportation solutions across the globe. We manage all aspects of international shipping, including documentation, customs clearance, and coordination with our global network of partners.
In the event of a delay or damage, please contact our customer service team immediately. We will assist you in tracking your shipment, filing claims, and resolving any issues as quickly as possible. We recommend purchasing additional cargo insurance for high-value or sensitive shipments.
WTL offers real-time tracking through our advanced logistics management system. You can monitor your shipment’s progress online and receive updates at each stage of the transportation process. Our team is also available for direct support and updates.